Essential Crisis Management for Diplomats

Online Certificate Course

Build the skills to anticipate, manage, and communicate effectively during diplomatic and international crises.

JOIN THIS COURSE

6/8 hours a week

Self paced learning

Flexible online access

1st December 2025

Lead with clarity when it matters most

Welcome to Essential Crisis Management for Diplomats — a practical, high-impact online course designed to help you navigate the complex and unpredictable crises that diplomats face in today’s world.

In this self-paced programme, you’ll gain the tools, frameworks, and strategic insight required to lead effectively through crises — from civil unrest and cyberattacks to climate emergencies, misinformation campaigns, hostage incidents and hybrid threats.

Whether you’re posted at a high-risk mission, supporting a volatile region from headquarters, or preparing for your first crisis role, this course equips you to think strategically, act decisively, and communicate clearly under pressure.

Who is this course for?

This course is designed for:

  • Diplomats and foreign service officers at all career stages

  • Consular, crisis and security focal points in embassies and ministries

  • Policy and political officers working in high-risk portfolios

  • Professionals in international organisations, development agencies and NGOs who collaborate with diplomatic missions

  • Students

No prior crisis-management experience is required..

What you will learn

By the end of this course, you will be able to:

  • Understand the phases and types of crises relevant to diplomatic work

  • Conduct risk assessments and develop mission-level preparedness plans

  • Respond effectively to complex, multi-stakeholder crises

  • Communicate internally and externally, including media and public messaging

  • Carry out after-action reviews and build long-term resilience for your mission or ministry

Course Format

Self-paced:
Learn on your own schedule, with full flexibility to pause, revisit modules, or move ahead at your preferred pace.

Multi-format learning:

  • Videos

  • Articles and reports

  • Quizzes

  • Real-world diplomatic scenarios

Interactive
Apply what you learn through scenario-based exercises and reflection tasks.

Certificate
Earn a certificate of completion upon finishing the course — ideal for professional development and performance frameworks.

Course Curriculum

This course includes 5 structured modules:

  1. Mapping the Diplomatic Crisis Landscape
    Understand the types, phases, and trends in crises affecting diplomatic operations.

  2. Preparedness, Risk Assessment & Planning
    Learn to anticipate threats, assess risks, and design a tailored crisis plan for your mission.

  3. Crisis Response & Coordination
    Practice decision-making, internal coordination, and multi-agency collaboration during a crisis.

  4. Recovery, After-Action Review & Resilience
    Explore the transition from crisis response to long-term recovery and learning.

  5. Future Threats & Advanced Crisis Scenarios
    Address emerging and “polycrisis” threats like cyber disruption, misinformation, and climate-linked emergencies.

Course Fees

1-Individual course access: Lifetime access to this course  ( 295)

Rating: 4.8/5 by past participants

Trusted by diplomats in 100+ countries

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